Two offers. Each has its own price and its own limits.
Calls have a ready-made package with the price on this page. Processes differ too much to pretend they fit one price list — so we look at them first, then give you a fixed figure.
Ready-made package · AI receptionist
The assistant answers when you can’t.
£79a month
no VAT added
- 1000minutes of calls in each paid month
- £0setup fee — configuration included
- 1business and one forwarded number
Choose call-back enquiries or bookings for one appointment type in one calendar (Google Calendar is being prepared for the public UK launch; Cal.com and Microsoft 365/Outlook aren’t available to UK customers yet). An email with the details after each call that leaves an enquiry or a booking. You keep your number — your network may charge separately for forwarding. The paid month starts on go-live day. Cancel any time, effective at the end of the paid month.
Order and configure your assistant online. Your paid month starts on activation; until then, you can ask for a full refund of your first payment.
How much is 1000 minutes?
250calls a month
11calls a day over 22 working days
A rough guide: 1000 ÷ the average call length. Not a guarantee and not a cap on the number of calls. You get an email warning at 800 minutes and a notice when the 1000 minutes are used. There are no automatic top-up charges. A single call can last up to 15 minutes; then the assistant ends it. After 1000 minutes the assistant stops taking new calls; where those calls go instead is confirmed after carrier testing, before activation.
£79 a month, in fullNot VAT-registered, so no VAT is added.
No setup feeConfiguration for your business is included.
No automatic top-up chargesExtra minutes only with your agreement.
Cancel any timeBy email, effective at the end of the paid month.
From the package description and our service terms.
Custom builds · a separate offer
Custom projects. Every stage ends with a decision.
You can stop at any stage. If the conversation or the map shows that automation doesn’t make sense, you’ll hear it plainly. Every stage has a fixed price, agreed in writing before it starts.
- £0no charge
First conversation
We check whether there is a specific process worth looking at further.
- one specific process
- first questions about data and exceptions
- a recommendation: change nothing, map it, or build it
- £395no VAT added
Map one process
We describe the process from input to result. You get a build plan — or a clear explanation of why it doesn’t make sense right now.
- inputs and the result
- a list of exceptions
- where a person is responsible
- the recommended scope
- from £1,450no VAT added
Build one process
An agreed, limited scope. Tested on sample data and failure scenarios before go-live.
- agreed data sources
- a limited number of integrations
- tests and failure scenarios
- a controlled go-live
- from £3,150no VAT added
Extended build
Several processes, channels or systems — once the first scope has proved itself.
- several linked processes
- more integrations
- extended testing and documentation
- go-live and stabilisation
After go-live, the system still needs an owner.
Processes change, exceptions appear and tools update. Support covers monitoring, fixes and development within an agreed scope. It applies to custom projects — it is not an add-on to the £79 package.
Project supportfrom £195a month · no VAT added
What drives the price of a project?
Data, exceptions, the number of systems and who is responsible for the result matter most. We agree scope and price before we start; later changes are quoted separately.
- 01data sources
- 02integrations
- 03exceptions
- 04how critical the process is
- 05human sign-off
- 06testing scope
- 07response times and support
- 08training your team
Questions about pricing
Is the first conversation charged?
No. Its only purpose is to check whether there is a specific process worth analysing further. Start with the enquiry form — a few lines is enough.
Why is the build priced “from”?
Because the final scope depends on the data, exceptions and systems involved. The process map has a fixed price of £395. After it you get a fixed price for the build, in writing, before anything starts.
Can I skip the process map and go straight to a build?
Yes, if the process is already well documented, the data is available and the scope is clear. Otherwise we start by mapping one process to agree the scope and acceptance criteria.
Do prices include third-party tools?
The £79 package includes 1000 minutes of calls in each paid month, with no automatic top-up charges. Your network may charge for call forwarding. Tool costs for custom projects are agreed before we start.
Is VAT added?
No. SITCO LTD is not VAT-registered, so there is no VAT on the £79 package or on project prices. If that changes, we’ll tell you before your next payment.
We’re not based in the UK. Can you work with us?
The £79 package is for UK businesses: calls are forwarded to a UK number, handled in English and billed in pounds. It isn’t offered as a global service. Custom projects can work for English-speaking businesses elsewhere — tell us your country and time zone in the enquiry, and we agree where the data is processed and the scope in writing before anything starts.
Do I have to buy ongoing support for a custom project?
Not always. For a small, stable scope we can agree different maintenance terms. What matters is that everyone knows from day one who responds when the process changes or breaks.
Can the £79 package be extended with integrations?
The package has a fixed scope. Integrations with sector calendars, a CRM or your own software are a custom project, quoted after discovery.
Not sure which offer fits?
Describe the problem in a few lines. If the package is enough, we’ll say so. If you need a project, we’ll agree the first step and its price.
Or call +44 7822 000220 · email info@sitco.uk