The phone rings when your hands are full. Your AI receptionist takes the enquiry or books an agreed appointment — and sends you the details. You get on with the job.
£79 a month · no VAT added
Choose your package in the app. The paid month starts when your service goes live; until then, you can ask for a full refund of your first payment.
Keep your number. Forward only the calls you can’t answer.
The paid month starts on the day we go live, not the day you sign up.
A sample from a plumbing business. On the left, how the call goes. On the right, the email built from it. Hear it: our assistant calls you back.
Sample script, not a recording · Station Road Plumbing
Hello, you’re through to the AI assistant for Station Road Plumbing. How can I help?
Hi. I’ve got a leak under the kitchen sink — it’s dripping from the trap.
I’m sorry to hear that. I’ll pass this on to the team. Can I take your name?
Sarah Palmer.
Thanks, Sarah. What’s the best number to call you back on?
07700 900123.
And where is the job?
12 Station Road, Reading.
When is a good time for someone to call you back?
Any time after four today.
Thank you. I’ve passed your enquiry to Station Road Plumbing. Someone will call you back after four.
SummaryCaller reports a leaking trap under the kitchen sink. Asks for a call back today after 4pm.
In the dashboard the enquiry is marked
Someone else rings to ask about a job. The assistant takes everything you need to call them back.
The caller asks about your hours or the areas you cover. The assistant answers from the information you approved.
In booking mode the assistant checks your connected calendar and books the one appointment type you agreed. The caller only hears a time once it’s saved.
The assistant finds out who is calling, what they need and where the job is. You get the enquiry with the contact details and everything you need to call back.
The assistant checks free slots in your connected calendar and books one agreed type of appointment. You get a note of the booking. Anything else is passed to you.
You pick the mode during set-up. A booking is confirmed only after it has been saved in the calendar. The assistant doesn’t move or cancel appointments. One calendar, one appointment type. Google Calendar is being prepared for the public UK launch; Cal.com and Microsoft 365/Outlook aren’t available to UK customers yet.
£79 a month · no VAT added
No setup fee. SITCO LTD is not VAT-registered, so this is the full price.
The package covers one business and one number for handling calls. The paid month starts on go-live day. Your network may charge for call forwarding. Extra minutes only with your agreement.
Order the packageChoose your package in the app. The paid month starts when your service goes live; until then, you can ask for a full refund of your first payment.
We set your services, hours, area, greeting, tone and handling rules. Changes found during testing before go-live are included.
You talk to the assistant and judge its answers before it takes a single call from a customer.
We help at launch and when something goes wrong. Email info@sitco.uk.
£79 a month, in fullNot VAT-registered, so no VAT is added.
No setup feeConfiguration for your business is included.
No automatic top-up chargesExtra minutes only with your agreement.
Cancel any timeBy email, effective at the end of the paid month.
From the package description and our service terms.
Choose the package in the app and tell us how calls should be handled. No sales call is required.
Short questions about your services, hours and area, and a choice: enquiries or bookings. sitco provides the number you forward to; if the carrier needs any business details for it, we tell you before set-up.
We prepare the script and the number. You call the assistant yourself and check its answers.
You get instructions for your phone and network. Customers keep calling your existing number.
We test a real call and the enquiry email. The paid month and the minutes start from that moment.
Adam Sitko, founder · SITCO LTD, London
We prepare the assistant for an agreed range of calls. Before go-live we check its answers, the forwarding and the enquiry email. When something needs a person’s decision, the assistant passes it to your business.
No. Customers keep calling your current number. You forward only the calls you choose — for example when you’re busy or don’t answer. Forwarding settings and any charges depend on your network.
No. You give us the information about your business and check a test call. sitco prepares the script and the number. You switch on forwarding using our instructions.
Yes. The assistant opens every call by saying it is the AI assistant for your business, by name.
No. It answers approved questions, takes enquiries or books the agreed appointment. Quotes, diagnoses, complaints and unusual requests go to you.
Audio recording is off by default for a new assistant. Transcripts and personal data held by the voice provider are set to be deleted after 30 days. How long summaries and enquiries stay in your sitco dashboard is set out in the data processing terms before you sign.
One. The assistant talks to one caller at a time.
You get an email warning at 800 minutes and a notice when the 1000 minutes are used. There are no automatic top-up charges. A single call can last up to 15 minutes; then the assistant ends it. After 1000 minutes the assistant stops taking new calls; where those calls go instead is confirmed after carrier testing, before activation.
No. Summaries and notices come by email. The package has no text-message channel.
Yes, at any time, effective at the end of the paid month. Until then the assistant keeps answering as normal.
On the day we go live, after the forwarding and the enquiry email have been tested — not on the day you sign up.
Yes. Two small update requests a month are included — prices, hours or service details. Fixing our own mistakes never counts towards that. A new process or a custom integration is quoted separately.
No. SITCO LTD is not VAT-registered, so £79 a month is the full price.
A call-back enquiry or a booked appointment. A summary for you. Your existing number for your customers.
£79 a month 1000 minutes no setup fee no VAT added
Need more than calls? See process automation or how the AI phone assistant works.
