The system does the repetitive work. You do what matters.
sitco designs AI phone assistants and automates single processes for small businesses. We don’t sell “transformation”. We take one piece of work that eats someone’s hours today and turn it into a process with clear limits.
Who is behind sitco
If something isn’t worth automating, I say so. That is usually cheaper than an impressive system solving a problem you don’t have.
I don’t start with a tool. I write the process down first and check whether automation makes sense. If it does, I design the integrations and own the rollout — from the first test to running in your business.
Adam Sitkofounder, sitco
Six rules we work by.
- 01
Process first, then the tool.
We write down where the data comes from, who decides and what the result should be. The tool is chosen last.
- 02
One process at a time.
The next scope only once the first one works in real work — not just in a demo.
- 03
Limits are part of the system.
Every automation has points where it stops and hands the matter to a person, with the context.
- 04
We tell you what not to do.
If a spreadsheet or a change of habit would solve it more cheaply, you’ll hear that in the first conversation.
- 05
Data described before launch.
Scope, providers, retention and access — in writing, before anything goes live.
- 06
Price before work.
The package has its price on this website. A project gets a fixed price after discovery, before we build.
One enquiry, carried all the way through.
This is how we work: we take one route information travels through a business and build it from the first message to the finished action. Below is a cross-section, using an enquiry to a plumbing firm as the example. The details are made up.
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1 / 4
Enquiry
Website form08:12
“Hi, the trap under my bathroom sink is leaking. Could someone come on Thursday morning? 14 Sample Road, Leeds. Emma, number in the form.”
We take enquiries from a website form or an email inbox.
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2 / 4
Structured data
Enquiryn8n
- service
- sink trap repair
- when
- Thursday, before 12:00
- address
- 14 Sample Road, Leeds
- contact
- Emma · phone from the form
- missing
- nothing
An n8n workflow pulls out the fields, flags anything missing and doesn’t guess.
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3 / 4
Action in the system
CalendarThu
8:009:00Sink trap · Sample Road9:00–10:00 · provisional10:0011:00Job sheet: new row, status “to confirm”
Integration with the calendar, spreadsheet or shop the business already uses.
-
4 / 4
Update for the business
sitconow
New enquiry: leaking sink trap, Leeds. Suggested slot: Thursday 9:00.
The business gets a short summary with the context. The decision stays with them.
What we build and look after
Automation and integrations
n8n workflows that connect forms, email, calendars and spreadsheets. Where ready-made building blocks fall short, we write code in JavaScript, Node.js or Python.
Apps and tools for the business
We design apps and dashboards that bring order to how a business works and connect with the systems it already uses.
Rollout and upkeep
We put each system live after testing it on real examples, and look after it once it’s running.
We run on this ourselves. Every day, not only in a demo.
Enquiries, calendar entries and the assistant’s voice at sitco run through these systems. Before we suggest anything to a client, we know how it behaves in real work.
Website form
Where enquiries start
A short form on the site, with the details we need.
Email inbox
The second way in
Messages arrive at one shared address.
n8n
The workflow hub
Takes each enquiry, checks the data and passes it on. Where ready-made nodes fall short, we write JavaScript, Node.js or Python.
Certified in n8nLevels 1 and 2
ElevenLabs
Voice
Speech for our phone assistant.
Google Calendar
Appointments
Bookings written to one calendar.
Formalities and security
Data security rulesSuppliers, storage and access in writing before go-live.
Try the assistant demoSee how it works before you order anything.
Enlarge certificate
Regulator’s register
Entered on the UK data protection regulator’s register.
Organisations that process personal data in the UK generally have to appear on the Information Commissioner’s Office register. SITCO LTD does: with a reference number, a registration date and an expiry that has to be renewed. Your customers’ data goes to a company that sits under the regulator’s oversight.
- Registration reference
- ZC293666
- Registered
- 4 November 2026
- Expires
- 3 November 2027
- Issued by
- Information Commissioner’s Office
Company details
- Company
- SITCO LTD · Company No. 13257604 · registered in England and Wales
- Registered office
- Office 12218c, 182–184 High Street North, East Ham, London E6 2JA
- VAT
- Not VAT-registered — no VAT is added to our prices.
- Phone
- +44 7822 000220
- [email protected]
- ICO register
- Check sitco’s ICO registration · ZC293666
Let’s talk about one process.
No presentation, and no selling you things you don’t need.
Or call +44 7822 000220 · email [email protected]